To consistently make your playing experience here better, we are always looking for new ways to increase your possibilities to hit one of our big prizes and jackpots, so we decided to introduce an insurance program as a part of our site's promotions.
Who is eligible for this program?
All those members that received a special coupon via email or have been contacted by one of our representatives, and invited to participate in this special promotion.
What are the requirements to participate in the program?
Every time we offer this insurance, you will be provided with a code. All you need to do is contact our support representatives stating that you want to participate with that promo code and you will be in; you will also need to claim the insurance back once you spent all your insured deposit.
How does the program work?
It's really very simple! We will give you a percentage back, in cash, of your insured deposit.
So for example, if the offer is for 20% insurance, then if you deposited $200 and requested it be insured, you will be able to get $40 back once you have completely used the $200 deposit.
Please remember that this insurance is only applicable on one deposit and must be requested before you make another deposit after the insured transaction. If you make a new deposit before requesting the 20% cash back, the insurance will be automatically voided, and no exceptions will be made under ANY circumstances.
How do I get the cash back?
You have to request that your deposit be insured by mentioning the promo code to our Customer Support Staff. You will then need to contact them again as soon as your total balance is down to $0, in order to be credited with the cash back percentage of your insured deposit.