Contact Us

Contact us

Bingo Hall offers Customer Service 24 hours a day, 7 days a week unless specified otherwise through any of our means. Bingo Hall offers a friendly, professional and helpful Customer Service. There are several ways to contact us regarding a specific issue; last but not least, we highly recommend reading our FAQ's as it contains vital information that you may have not seen yet:

1) Deposit questions:

For all questions relating deposit assistance, payment options and any other issue pertaining funding your Bingo Hall account, please contact our Deposit Help Team by either:

1. Calling us at 1-866-814-0052
2. Opening a Help Desk ticket to our department (must be logged in to the site)
3. Clicking on the Live Help Button.
4. Sending an email to: deposithelp@bingohall.com.

2) Account questions:

For all questions relating your account including deposits, payouts, game disconnections, as well as site inquiries, forgotten information, policies and any issue at all, please contact our Customer Service by either:

1. Sending an email to: customerservice@bingohall.com.
2. Opening a Help Desk ticket to us (must be logged in to the site).
3. Clicking on the Live Help Button Above.
4. Calling us at 1-800-274-7345.

3) Technical questions:

For all questions relating your account including game disconnections game errors, not being able to connect to the site and any other issue that disallows you to play the game properly, pleae contact our Customer Service by either:

1. Sending an email to: techsupport@bingohall.com.
2. Opening a Help Desk ticket to us (must be logged in to the site).

4) Accounting questions

For all questions relating your account including payout issues to deposits, and any other questions you might have about our payout/deposit policies please contact our Accounting Department by either:

1. Sending an email to: accounting@bingohall.com.
2. Opening a Help Desk ticket to us (must be logged in to the site).
3. E-fax us: 1-703-991-8879

5) Chat questions

For all questions relating chat, which includes as to why your comps weren't credited, how to become a CM and any other issue pertaining chat please contact our Chat Manager by either:

1. Sending an email to: karen@bingohall.com.
2. Opening a Help Desk ticket to us (must be logged in to the site).

6) Marketing questions

For marketing, advertising, or becoming a Bingo Hall affiliate:

1. Sending an email to: affiliates@revenuegiants.com.

7) Management questions

If you need to email General Management please email marco@bingohall.com. Please note that answers take up to 48 hours.