Why am I unable to submit or use a certain Credit Card?
There are several reasons why you cannot submit or use a certain credit card.
One of the most common reasons is that your Credit Card company or even your Issuing Bank would not allow you to use your debit card or your credit card for online gaming purposes. If that is the case, we can help you make a purchase using any of our alternative deposit methods.
You can find more information about our alternate depositing methods by clicking here
On the other hand if you have submitted your credit card information and you have made purchases in the past, but now for you're not able to see or use that same card is because we have requested the voucher for credit card purchases and your card has been placed on hold momentarily. We request this document to verify that you're the owner of the card(s) and not some unscrupulous person or persons who can try to ruin your online gaming experience. If you need more information about this, please contact our friendly and reliable customer support.